VGO PROMO / CORRECTIONS & COMPLAINTS
Report inaccurate promotions, expired bonus codes, misleading links, copyright concerns or other factual issues.
What you can report
- A promo code that fails, has expired or produces a different benefit than the page describes.
- Changed wagering requirements, bonus caps, KYC rules, regional restrictions or withdrawal conditions.
- An inaccurate licence or operator identity, an unmarked sponsored link or a potentially deceptive claim.
- A broken redirect, fake domain, phishing risk, copyright claim or personal information published in error.
- A substantive editorial disagreement supported by identifiable evidence.
How to submit a report
Open the relevant VGO Promo article and copy its full URL.
Explain exactly which statement or offer is inaccurate and what it should say.
Include the date, location and public source or a redacted screenshot, where appropriate.
Email Contact VGO Promo or use the existing Contact Us form.
Do not include your casino password, wallet seed phrase, identity documents or payment credentials.
How reports are assessed
We distinguish verifiable factual errors from differences in eligibility, personal opinion and disputes between users and third-party operators. Where a report can be substantiated, an article may be clarified, corrected, relabeled, temporarily qualified or removed. Material changes may warrant a clear correction note.
We may ask for sufficient additional context before changing a disputed claim. Receiving a report does not guarantee that the requested edit will be made.
Third-party disputes
VGO Promo cannot reverse casino losses, return deposits, unlock exchange accounts or override an operator’s bonus decision. For account or payment disputes, contact the platform first and retain transaction records. For licensing or legal questions, use the relevant regulator or qualified adviser. Do not send personal funds to anyone claiming to be a VGO Promo recovery agent.
Privacy and urgent issues
Privacy or security requests can be sent through the same contact channel with “Privacy request” or “Security report” in the subject line. We may need reasonable information to authenticate a request. For imminent financial harm, use the destination platform’s security and account-lock procedures immediately.
Our correction standard
Changes should be proportionate to the evidence, dated when important, and not disguised as entirely new articles simply to make old promotions appear fresh. Readers can also consult our Review Methodology and Editorial Policy.